Phyllis Tuckwell re-opens shops after Lockdown

Hand sanitiser, a one-way system and PPE for staff are just some of the ways Phyllis Tuckwell has prepared for re-opening its shop.

After closing all of its shops in March, in response to the Coronavirus pandemic, local Hospice Care charity Phyllis Tuckwell is delighted to announce that it has now re-opened the majority of its shops across its catchment area of West Surrey and North-East Hampshire.

During lockdown, the charity spent a great deal of time preparing for this re-opening, installing screens at tills, planning one-way systems around the shop floors, and putting up signs to remind customers to use the hand sanitiser provided and maintain social distancing.

“It has been wonderful to see customers back in our shops, and lovely to see our regulars again,” said Barry Young, Retail Operations Manager at Phyllis Tuckwell. “We are so grateful to our shoppers for their patience and understanding during this difficult time, and would like to thank them all for the respect they have shown for the safety measures we have introduced.”

With many people using spare time during lockdown to have a clear-out of their cupboards, Phyllis Tuckwell has received many donations since re-opening, and its shops are full of quality second-hand items ready for customers to browse through. From clothes, shoes and accessories, to books, DVDs and games, there’s something for everyone. These donations really are invaluable to the charity, as it seeks to make up income lost during lockdown. The money which these shops raise goes towards helping fund the supportive and end of life care which the charity offers to local patients and families who are living with an advanced or terminal illness, such as cancer.

14 of Phyllis Tuckwell’s 19 shops are now open, although some are operating on reduced days and hours, so if you’re planning to pop in please check its website for the most up-to-date information:


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